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This is a tough situation for everyone involved. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead ...Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do.But I'm a irresponsible parent. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah. Unless your company requires you to use a travel agency, don't use them. Ever. Kayak is an aggregator so the room could in fact be guaranteed. If it's pulled from your chain's booking site, for instance. Kayak shows that it's available and directs you to a third party site (generally) that might say it's available.

r/Talesfromthefrontdesk What happens when you tell a spoiled adult customer that she can't listen to loud music in the hotel lobby? She calls her mommy on yo...Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don’t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they don’t have to) during their day shift ...An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it".

lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.Corrupt/dumb receptionist? Ok so Have wanted to relate this old happening but had to wait til my Karma and time on reddit was enough to let me. Im 45 now medically disabled but at the time was working when this happend. I was 36 at the time. Hell the things I have seen in my time I could fill reddit with but most would be too mad to be believed ...r/TalesFromTheFrontDesk • No, you can't leave your dog alone in your room. No, trying to guilt trip us and then threatening to take your business elsewhere will not change our minds. ….

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Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...stories from the front desk of hotels/hostels/and others in the hospitality industry. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale ...

Unfortunately for them, the bank had all but told me they’d really not likely be able to get to the bottom of that one as their investigation would require getting security footage of the time stamp of transaction but they couldn’t decipher the info regarding where it originated, and they’d already assumed it was the airline ticket fraud thing so figured they already …Poldaran • 4 days ago. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet.”. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle • 4 days ago. Fandom Apps Take your favorite fandoms with you and never miss a beat.

hell hades seer Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ... relias dysrhythmia advanced b answersunstable frostfire belt This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2. home depot return pallets near me Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ...Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ... you are one pathetic loser gifveggietales promo take 38rockville competition subwoofer From the other side of the desk. So, about 2 weeks ago, I was traveling a couple hours away from home to attend a conference in a field I do consulting in. This conference was at a Schmilton (hope I obscured that properly) in a very specific part of the city where I was. I was so excited to attend this conference, and this would have been the ... creamy seafood side crossword Fandom Apps Take your favorite fandoms with you and never miss a beat.The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room. is lowe's open nowusao central district of californiawhat is mmbill.com When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.